Rajit Mehta

Rajit Mehta serves as Board Member, Managing Director and Chief Executive Officer at Max Healthcare Institute. Rajit Mehta serves as Director at Max Life Insurance. He is a seasoned business manager with a wide domain of expertise built over 20 years in financial services. Rajit is a founder member of the Company and has seen it through its formative years. In his previous role Rajit was Executive Director and Chief Operatiing Officer at Max Life Insurance. His responsibilities included Customer Service and Operations, Information Technology, Business Excellence and Infrastructure & Facilities. He was also the mentor for setting up a Learning & Development Centre of Excellence (CoE). He was also involved in Project Max Vijay, an innovative Retail business model aimed at providing protection and long term wealth creation opportunities to the underserved segments in India. For two years he also took additional responsibilities as the Chief Transformation Officer for the company. This entailed setting up a Governance framework to oversee execution of key initiatives, designing and implementing New Work Systems, aligning key stakeholders, rationalizing the cost structure substantially to improve profitability and laying down a comprehensive Change Management agenda. Max Life has during this period, not only doubled its Market share and but has also seamlessly transited to a new Brand identity. Rajit has been instrumental in building the company's Human Capital, recruiting and retaining a strong management team, creating a positive work environment and culture and ushering "best-in-class" HR practices. He has successfully led several projects to achieve Service Excellence and Operational Efficiencies to support business strategy. This included putting a Service Blueprint in place, reconfiguring the Organization Design, Technologies, Front-end Service delivery system, introduction of Self-Service mechanisms and implementing a comprehensive Outsourcing Strategy to impact Customer experience and costs. Rajit has played a strategic role in helping the company expand its distribution footprint across India including facilitating a project to "Revamp Sales processes". The project culminated in Rajit co-authoring a book titled "Growth Leadership Practices at Max Life". Prior to Max New York Life, he was the Director - Personnel at Bank of America and has also worked with HCL. His total experience spans 28 years. Rajit is a graduate in Commerce, post graduate in Human Resources and has also attended an Advanced Management Program at INSEAD - France. He is the recipient of the Chairman's Award for Excellence at Max New York Life. He has also received a certificate of Merit for securing First position from Indian Society of Training and development and has been trained as an assessor on the Malcolm Balridge Excellence framework.