Healthcare Management Directions

Healthcare Management Directions, Inc. operates as a hospital development consulting company in the United States. It provides planning services, including project feasibility study; assistance on developing physician, community, local government, and area business support; assistance in preparing certificate of need applications; defining the operational deliverable of the planned facility; and creation of design and operational model. The company also provides project start-up services, including selection of architectural firm; participation in the facility design process; selection of construction management firm; management of equipment specifications; development and management of master project plan; and assembly of the initial project deployment team, dissemination of the master project plan, and assignment of accountabilities. In addition, it offers operational project management services, including selection, hiring, and management of administrative and departmental staff to prepare facility for on-schedule opening; defining, selecting, and deploying technologies; establishment of operational patient flow procedures within each department; development of departmental metrics; training to department heads and staff; orientation of medical staff; and project management and coordination services. Further, the company provides post opening services, including management of the facility under a management agreement; observation onsite for a prescribed period; evaluation and improvement of patient flow processes; and tuning of customer service and service recovery programs. Healthcare Management Directions, Inc. was founded in 2001 and is headquartered in Brentwood, Tennessee.