BirdEye is a reputation management and customer experience platform company headquartered in Palo Alto, California. The company provides software solutions that help businesses manage online reviews, customer feedback, surveys, social media presence, and local SEO across more than 200 review sites. The firm's platform enables businesses to collect and respond to customer reviews, communicate with customers through messaging, and generate actionable insights from customer feedback data using artificial intelligence. The company serves over 100,000 businesses across a wide range of industries, from small local businesses to large enterprise organizations. The firm has raised venture capital funding and has been recognized by industry analysts for its position in the reputation management and customer experience software market.