Jeff Fettes is a Co-Founder and serves as Global President, Chief Operating Officer at 24-7 Intouch. As Chief Operating Officer, Jeff is responsible for the global operations of 24-7 Intouch, which focuses on the performance and quality delivery of solutions to our clients. As part of the executive team, Jeff oversees the cross-functional groups of IT, training and workforce management, which all directly relate to the execution of solutions and providing valuable insights to our clients. Jeff, along with Greg, has helped lead 24-7 Intouch since 2001, bringing the same entrepreneurial spirit and over 15 years of IT, operations and marketing experience to help execute solution delivery. Jeff attended Babson College and the University of Southern Florida, holding degrees in Marketing and Information Technology.